PRIVACY POLICY
Effective Date: October 1, 2026
At Sheridonna Designs, we value your privacy and are committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how Sheridonna Designs LLC may collect, use, disclose, and protect information when you visit our website, make a purchase, create an account, subscribe to communications, submit a form, book or inquire about a service, or otherwise interact with Sheridonna Designs.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Sheridonna Designs, we may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Billing and shipping address
Order and transaction information
Account information
Product and service preferences
Information submitted through contact, consultation, intake, or other forms
Newsletter and marketing preferences
Reviews, testimonials, or other information you choose to provide
Communications between you and Sheridonna Designs
When necessary to provide bespoke, styling, consultation, or other services, you may also voluntarily provide project-related information such as measurements, garment preferences, inspiration materials, photographs, sizing information, occasion details, or other information relevant to your requested service.
Information Collected Automatically
When you visit this website, certain information may be collected automatically through Squarespace and related technologies.
This may include information about your browser, device, network, IP address, pages visited, referring website, interactions with the site, timestamps, clicks, searches, and other website activity.
Squarespace states that its analytics can collect information about browsers, networks, devices, IP addresses and visitor activity such as pages visited, clicks, searches, scrolling, and timestamps. Squarespace Help
How We Use Your Information
Sheridonna Designs may use personal information to:
Process and fulfill orders
Provide products and services
Communicate regarding purchases, appointments, inquiries, or projects
Manage customer accounts
Provide customer support
Process returns, exchanges, or refunds
Respond to questions and requests
Provide bespoke, styling, consultation, and other professional services
Send communications you have requested or consented to receive
Maintain and improve our website, products, services, and customer experience
Analyze website traffic and performance
Prevent fraud, misuse, or security incidents
Maintain appropriate business and transaction records
Comply with applicable legal, tax, accounting, and regulatory requirements
We seek to collect and use information only for legitimate business purposes and as otherwise permitted or required by applicable law.
Orders & Payments
When you make a purchase through the Sheridonna Designs website, information necessary to process your order may be provided to Squarespace and applicable payment processors.
Payment information is processed through the payment methods made available at checkout. Sheridonna Designs does not need to receive or independently store your complete payment-card number in order to process website transactions through these payment providers.
Squarespace states that Squarespace Payments and its supported payment processors operate under applicable PCI security standards. Squarespace Help
Customer Accounts
If you create a customer account, information associated with your account may be stored to provide account functionality, such as accessing order information or facilitating future interactions with the website.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.
Forms, Consultations & Service Inquiries
When you submit a contact form, consultation request, intake form, or other inquiry, we collect the information you choose to provide so that we can respond to your request and provide the applicable service.
Information submitted for bespoke or professional services may be used to understand your project, prepare for consultations, develop recommendations, communicate with you, and perform the services you request.
Email Communications & Newsletter
If you subscribe to Sheridonna Designs communications, we may use your email address and related information to send you updates about collections, signature releases, Journal stories, products, services, events, and other Sheridonna Designs news.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in applicable communications.
Transactional or service-related communications concerning an order, account, appointment, or active project may still be sent when necessary.
Cookies & Similar Technologies
This website uses cookies and similar technologies to operate effectively, remember certain preferences, support commerce functionality, and understand how visitors interact with the website.
Squarespace distinguishes between necessary cookies used for core website features, such as customer accounts, shopping carts, and checkout, and non-essential analytics and performance cookies used to understand site traffic and activity. Squarespace Help
Where applicable, visitors may be provided with options to manage non-essential cookies through the website's cookie consent settings.
Website Analytics
Sheridonna Designs may use Squarespace Analytics to better understand how visitors discover and interact with our website.
Analytics information may include website traffic, page views, referring sources, visitor activity, sales, conversion information, and cart activity. We use this information to understand website performance and improve the customer experience. Squarespace Help
How We Share Information
Sheridonna Designs does not sell your personal information in exchange for money.
We may disclose information when reasonably necessary to service providers and platforms that help us operate our business and provide services to you, including providers involved in:
Website hosting and e-commerce
Payment processing
Order fulfillment and shipping
Email communications
Analytics
Scheduling or service administration
Business operations and technology
Professional services
These providers may process information according to their own privacy policies and contractual obligations.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or interests of Sheridonna Designs, our customers, or others.
Third-Party Services & Links
Our website may contain links to or integrations with third-party websites and services, including social media platforms, payment providers, wholesale marketplaces, scheduling platforms, or other services.
When you interact with a third-party service, its own privacy policy and terms may govern the collection and use of your information.
Sheridonna Designs is not responsible for the privacy practices of independently operated third-party websites.
Wholesale Purchases
Sheridonna Designs may make wholesale purchasing available through third-party marketplaces, including Faire.
Information submitted directly through a third-party marketplace is also subject to that platform's privacy practices and terms.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide products and services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, or regulatory requirements.
Retention periods may vary depending on the nature of the information and the reason it was collected.
Data Security
Sheridonna Designs takes reasonable administrative and operational measures to protect personal information under our control.
Our website is hosted by Squarespace, which provides security infrastructure for the website and commerce platform.
However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
Your Privacy Choices & Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:
Request information about personal data we maintain about you
Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a copy of certain personal information
Opt out of certain uses or disclosures of personal information
Withdraw consent where processing is based on consent
Maryland's Online Data Privacy Act provides covered Maryland consumers with rights that include access/knowledge, correction, deletion, limits on certain processing and disclosures, and opt-out rights, subject to the statute's applicability and exceptions. Maryland Attorney General
To submit a privacy-related request, contact info@sheridonnadesigns.com.
We may need to verify your identity before completing certain requests.
Children's Privacy
The Sheridonna Designs website and online store are not directed toward children for the purpose of collecting personal information from them.
We do not knowingly seek to collect personal information from children through our general website or online store in violation of applicable law.
Fashion education programs or services involving minors may use separate enrollment, consent, or program procedures where appropriate.
International Visitors
Visitors may access the Sheridonna Designs website from locations outside the United States.
Information submitted through or collected by the website may be processed or stored in the United States or other locations where our service providers operate, subject to applicable requirements.
Privacy rights and requirements may differ depending on your location.
Changes to This Privacy Policy
Sheridonna Designs may update this Privacy Policy periodically to reflect changes in our website, products, services, business practices, technologies, or applicable requirements.
When material changes are made, the effective date at the top of this page will be updated.
Contact Us
If you have questions about this Privacy Policy or how Sheridonna Designs handles personal information, please contact:
Sheridonna Designs LLC
Maryland, United States
info@sheridonnadesigns.com