Privacy Policy
Effective Date: October 30, 2026
Our Commitment to Your Privacy
At Sheridonna Beauty Studio, we believe that a luxury experience extends beyond the service itself. It includes respect for your privacy, discretion in our communications, and responsible handling of your personal information.
This Privacy Policy explains how Sheridonna Beauty Studio collects, uses, stores, and shares personal information when you visit our website, contact us, inquire about services, or request an appointment.
We aim to collect only the information reasonably necessary to communicate with clients, coordinate services, operate our business, and provide a professional customer experience.
By using our website or submitting information to us, you acknowledge the practices described in this policy, subject to your rights under applicable law.
Information We May Collect
Depending on how you interact with Sheridonna Beauty Studio, we may collect the following categories of information.
Contact Information
This may include your name, email address, telephone number, and preferred method of communication.
Appointment and Service Information
This may include your requested service, preferred appointment date and time, service preferences, appointment history, and information necessary to coordinate a mobile or traveling appointment.
Location and Travel Information
Where necessary to provide a mobile service, we may collect the service address, relevant access instructions, and other location details you voluntarily provide.
Service-Related Information
You may choose to share information about your beauty preferences, product sensitivities, allergies, or other considerations relevant to a requested service.
Please provide only the information reasonably necessary for the service. Do not submit detailed medical records or other sensitive information through general website forms or automated chat tools.
Payment and Transaction Information
If you make a payment, transaction information may be processed by the applicable payment provider.
We may receive information such as the transaction amount, payment status, date, and transaction reference. We do not intend to collect full payment card numbers or security codes through general website inquiries or AI-assisted conversations.
Website and Technical Information
Depending on the website, browser, analytics, and other tools in use, technical information may be collected, such as browser type, device information, IP address, pages visited, and interactions with the website.
The information actually collected will depend on the technologies enabled on our website.
Communications
We may retain inquiries, appointment requests, customer correspondence, and other communications necessary to respond to you and manage our business.
How We Use Your Information
We may use personal information to:
Respond to service inquiries and customer questions.
Communicate available services, pricing, and appointment requirements.
Coordinate appointment requests and confirmed bookings.
Arrange travel and service locations where applicable.
Communicate booking confirmations, reminders, changes, and cancellations.
Process payments and maintain appropriate business records.
Understand client preferences and improve our services.
Maintain website functionality and protect against fraud, misuse, and unauthorized access.
Address complaints, resolve disputes, and comply with applicable legal obligations.
Send business updates or promotional communications where permitted by law and subject to any required consent.
We will not intentionally use information for purposes materially unrelated to those described in this policy without an appropriate legal basis or any consent required by law.
AI-Assisted Customer Service
Sheridonna Beauty Studio may use artificial intelligence tools or automated assistants to help facilitate customer inquiries and appointment-related communications.
Depending on the system and its configuration, information you provide may be processed by the technology provider operating that service.
These tools may assist with:
Answering general questions about services.
Providing information about published service offerings.
Collecting appointment preferences.
Helping organize booking inquiries.
Directing customers to the appropriate booking or contact channel.
An automated assistant is intended to support communication and administrative tasks. It does not replace professional judgment or guarantee that every response will be complete, accurate, or current.
Please do not submit passwords, payment card security codes, government identification numbers, or unnecessary sensitive personal information through an AI assistant.
Where an AI or other service provider processes personal information on our behalf, the handling of that information will also depend on the provider's applicable privacy terms, contractual arrangements, and settings.
Cookies, Analytics, and Website Technologies
Our website or third-party services integrated with it may use cookies, analytics, or similar technologies to support website functionality, understand website traffic, maintain security, and improve the customer experience.
The specific technologies used will depend on the website configuration and any services we enable.
You may be able to manage certain cookies through your browser settings or any cookie preference tool available on the website. Disabling certain technologies may affect some website functions.
Where required by law, we will obtain consent before using technologies that require consent
When We May Share Information
We do not intend to make your personal information publicly available simply because you inquire about or book a service.
We may share relevant information in the following circumstances:
Service Providers
We may share information with providers that help us operate our business, such as website hosting services, scheduling platforms, payment processors, email providers, customer support tools, and AI-assisted communication platforms.
These providers may process information on our behalf or as otherwise described in their own privacy terms.
Business Operations
We may use authorized personnel or service providers to help coordinate appointments, manage customer communications, and perform necessary administrative tasks.
Legal and Safety Requirements
We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate suspected fraud, or address a legitimate safety concern.
Business Transactions
If our business undergoes a merger, restructuring, sale, or similar transaction, information may be handled as part of that transaction, subject to applicable legal requirements.
We do not authorize third parties to use personal information obtained through our business for purposes that are inconsistent with applicable law or our relevant agreements.
Sale of Personal Information
Sheridonna Beauty Studio does not intend to sell customers' personal information in exchange for money.
Certain advertising, analytics, or other third-party technologies can involve data-sharing practices that are treated as a sale or targeted-advertising disclosure under some privacy laws, even when no money changes hands.
Our website configuration and third-party integrations should be reviewed to determine whether any such practices apply and whether additional notices, consent mechanisms, or opt-out options are required.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including managing appointments, maintaining appropriate business records, resolving disputes, and satisfying applicable legal obligations.
The appropriate retention period depends on the type of information and why it was collected.
When personal information is no longer reasonably necessary, and no legal or legitimate business requirement requires its retention, we will take appropriate steps to delete it or otherwise dispose of it securely.
Information held by third-party service providers may also be subject to their retention practices and contractual obligations.
Information Security
We take reasonable steps appropriate to our business to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Security measures may include access controls, account protections, appropriate service-provider settings, and other safeguards suited to the systems we use.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
Clients should avoid sending highly sensitive information through general inquiry forms or unsecured communications.
Your Privacy Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
Request access to certain personal information we hold about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing activities where applicable.
Opt out of certain marketing communications.
Exercise other privacy rights provided by applicable law.
To make a privacy-related request, contact us using the details in this policy.
We may need to verify your identity before responding to certain requests. Some information may need to be retained where the law permits or requires it.
We will not unlawfully discriminate against you for exercising a privacy right.
Marketing Communications
If you receive promotional communications from Sheridonna Beauty Studio, you may opt out using the unsubscribe instructions provided or by contacting us.
Even if you opt out of promotional messages, we may still send necessary service-related communications, such as appointment confirmations, scheduling changes, or responses to your requests.
We will obtain consent where required before sending marketing communications.
Third-Party Websites and Services
Our website may contain links to third-party websites or services, including booking platforms, payment providers, and social media platforms.
When you visit or interact directly with those services, their own privacy policies and terms may apply.
Sheridonna Beauty Studio does not control the independent privacy practices of third-party websites. We encourage you to review their policies before submitting personal information.
Children's Privacy
Our website and customer communication tools are not intended to knowingly collect personal information from children without appropriate authorization or another lawful basis.
If a parent or legal guardian believes that a child has provided personal information to us in circumstances that require parental consent, they may contact us to request appropriate action.
Any services involving minors must be arranged in accordance with applicable law and any relevant parental consent requirements.
Visitors Outside Maryland
Sheridonna Beauty Studio operates from Maryland and may use third-party technology providers that process information in other locations.
Depending on where you live and the services you use, different privacy laws may apply.
Where applicable law grants you additional rights or requires additional disclosures, those requirements will govern.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, website configuration, or legal obligations change.
The updated policy will be published on our website with a revised effective date.
We encourage you to review this page periodically so that you remain informed about our privacy practices.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to make a privacy request, or would like clarification about how your information is handled, please contact:
Sheridonna Beauty Studio
Email: sheridonnasbeautysalon@Sheridonnadesigns.com
Website: Sheridonnadesigns.com
Please include sufficient information for us to understand and respond to your request. Do not include passwords, payment card security codes, or other highly sensitive information in your message.
We appreciate the trust you place in Sheridonna Beauty Studio.
Sheridonna Beauty Studio
Your Privacy Deserves the Same Care as Your Beauty.